Appliance repair software that captures the model number first.
OWNIT builds appliance repair companies a website, online booking and an AI receptionist that collects brand, model number and symptoms before a tech is dispatched. The result is fewer wasted trips, faster parts orders and clear updates while customers wait.
What slows appliance repair companies down, and how we fix it.
Built for Appliance Repair
Everything appliance repair companies need, owned by you.
What changes once it's yours.
Questions appliance repair companies ask us.
Can customers upload a photo of the model number tag?
Yes. The booking form and chat assistant can ask for a photo of the rating plate, which helps your tech research the part before the visit. That can save a second trip when the right part is already on the truck.
Can the system tell customers when their part arrives?
Yes. When your team marks a part as received in the CRM, the customer gets a message with a link to book the return visit. It replaces a lot of waiting and phone calls on both sides.
Can we separate warranty work from customer-paid jobs?
Yes. We can tag jobs by type and build different intake questions, paperwork steps and follow-ups for each. Your office sees warranty claims and paid repairs in their own views, so nothing gets billed the wrong way.
From the OWNIT Journal
Plain-English guides from the OWNIT team: what things cost, what to own and what to skip.
Read the Journal- Home Services
What a Missed Call Really Costs a Home Service Business
A five-minute calculation that tells you whether to fix your phone handling this quarter or ignore it.
- Buying Guides
AI Receptionist vs Answering Service: Which One Books More Jobs?
Voicemail, a human answering service and an AI receptionist compared on the measure that pays the bills: whether the caller hangs up with an appointment.
- Buying Guides
Custom Website Cost in 2026: What Each Line of a Quote Pays For
A line-by-line reading of a small-business website quote: the one-time work, the running costs most proposals leave out, and the questions that show whether a price is fair.
Appliance Repair
Ready to own your appliance repair software?
Book a free strategy call. We map what your business needs, show you live demos and give you a fixed price.
No spam · No obligation · Reply within 24 hours
