24/7 AI receptionist for HVAC and plumbing companies

Turn After-Hours Calls Into Booked Jobs.

Your AI receptionist answers every call, triages emergencies, answers common questions, books service appointments, sends confirmations, and escalates urgent no-heat and burst-pipe calls to your on-call tech, 24/7.

No missed calls Emergencies triaged first No after-hours job loss
AI ReceptionistOnline
Answering · qualifying · booking
AI Receptionist — Online

Talk to the AI Receptionist

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Live demo powered by OWNIT AI
Try these scenarios

What Would Your Callers Ask?

The AI can handle real conversations, not just scripted questions.

How it works

From Ring to Revenue in Seconds

01

Answer

The AI answers the call instantly, day or night, in a warm, natural voice.

02

Qualify

Identifies the pest problem, location, urgency and customer details.

03

Book

Checks live availability and schedules the inspection or service.

04

Follow Up

Sends an SMS/email confirmation and updates your CRM automatically.

What the AI can handle

A Full Front Desk, Built In

24/7 Call Answering

Never miss an after-hours or weekend lead again.

Lead Qualification

Collects name, phone, address, ZIP code and the pest problem.

Appointment Booking

Books inspections directly into your calendar.

Service Questions

Answers common questions from your company's knowledge base.

Emergency Escalation

Transfers urgent or sensitive calls straight to a human.

Human Transfer

Callers can ask for a real person at any moment.

SMS Confirmation

Automatically texts appointment confirmations.

Missed-Call Recovery

Follows up with callers automatically when appropriate.

CRM Integration

Creates and updates leads in the system you already use.

Call Summaries

An AI-written summary lands in your inbox after every call.

Multi-Location Support

Routes callers to the right branch by service area.

Call Analytics

Track calls, leads, bookings and outcomes in one place.

Knowledge skill

What Your HVAC & Plumbing Agent Knows

The agent is loaded with your services, service area, pricing basics, the brands you work on, and your booking rules, so it answers like a seasoned front-desk dispatcher.

Do you offer emergency service after hours?

Yes, we have on-call technicians available around the clock for emergencies like no heat, no hot water, and active leaks. I can dispatch someone for you right now.

How much is a service call?

We charge a standard diagnostic fee that goes toward the repair if you move forward. I can give you the exact amount for your area and get you on the schedule.

How soon can a technician come out?

We often have same-day slots for urgent issues and next-day for routine work. Let me check the calendar for your ZIP code.

Do you work on my brand of furnace or AC?

Our technicians are trained on all major brands, including Carrier, Trane, Lennox, Rheem, and Goodman. What system are you running?

Are your technicians licensed and insured?

Yes, every technician is fully licensed, background-checked, and insured, so you're covered from the moment they arrive.

Do you offer financing on new units?

Yes, we offer flexible financing on new system installs with approved credit. I can note that on your appointment so the tech brings the options.

The cost of missed calls

How Much Are Missed Calls Costing You?

AI Receptionist opportunity
$101,250
900 calls × $450 job × 25% missed
= $101,250 potential monthly opportunity

Illustrative calculation only, not a guarantee of revenue. Actual results depend on your call volume, close rate, pricing and how many missed calls the AI recovers.

Packages & pricing

Choose Your AI Receptionist

Start answering more calls today.

Starter

For smaller pest-control companies.

$1,500 setup
$299/month
  • AI receptionist
  • 24/7 call answering
  • Lead capture
  • FAQ knowledge base
  • Basic appointment booking
  • SMS confirmation
  • Human transfer
  • Up to 500 AI minutes/month
Pro

For established pest-control companies.

$4,000 setup
$899/month
Everything in Growth, plus
  • Multi-location support
  • Advanced call routing
  • Outbound follow-up
  • Lead reactivation
  • Review-request automation
  • Advanced CRM workflows
  • Custom AI workflows
  • Up to 3,000 AI minutes/month
  • Priority support
  • Monthly performance optimization

Plans include the AI usage allowance shown above. Additional usage is billed separately. Pricing may vary based on telephony, AI model, voice and integration requirements.

Compare plans

Everything, Side by Side

CapabilityStarterGrowthPro
24/7 AI answering
Lead qualification
Appointment booking
SMS confirmation
Human transfer
CRM integration
Automated SMS follow-up
Missed-call recovery
Call analytics
Call transcripts
Monthly optimization
Multi-location
Outbound follow-up
Lead reactivation
What happens after a call

One Call, Fully Handled.

Customer calls
AI answers
Customer explains the pest problem
AI qualifies the lead
AI checks live availability
Appointment booked
SMS confirmation sent
CRM updated
Owner receives a call summarydone
Real conversation

See What a Real Conversation Looks Like

Live call · HVAC & Plumbing
Customer
My furnace quit overnight and the house is down to 55 degrees.
AI Receptionist
I'm sorry, that's rough on a cold morning. Let's get a technician out to you right away. Is the furnace not turning on at all, or is it running without any heat?
Customer
It turns on but only blows cold air.
AI Receptionist
Got it, thank you. That's something our techs handle often. Can I get the address and ZIP code where you need service?
Customer
Sure, it's 412 Maple Street, 60614.
AI Receptionist
Perfect. We have an emergency slot open between 9 and 11 this morning. Would you like me to lock that in?
Customer
Yes please, the sooner the better.
AI Receptionist
You're all set for 9 to 11 this morning at 412 Maple Street. I'm sending a text confirmation now with your technician's name and arrival window. We'll have your heat back on soon.
Booked & confirmedThe AI sent a text confirmation automatically
Integrations

Works With the Tools You Already Use

Google Calendar
CRM
Twilio
SMS
Email
Zapier
Webhook
Website
Google Sheets

Don’t replace your existing systems. OWNIT connects the AI receptionist to your existing workflow.

Security & control

Your Business. Your Rules. Your AI.

Custom business knowledge
Custom call flows
Human escalation
Call monitoring
Analytics
Business-hour controls
Service-area controls
Custom booking rules

Stop Losing Customers to Missed Calls.

Give your business a receptionist that never sleeps.

Experience the AI receptionist before you buy.