Turn After-Hours Calls Into Booked Jobs.
Your AI receptionist answers every call, triages emergencies, answers common questions, books service appointments, sends confirmations, and escalates urgent no-heat and burst-pipe calls to your on-call tech, 24/7.
Talk to the AI Receptionist
Don’t take our word for it. Call and experience it yourself.
What Would Your Callers Ask?
The AI can handle real conversations, not just scripted questions.
From Ring to Revenue in Seconds
Answer
The AI answers the call instantly, day or night, in a warm, natural voice.
Qualify
Identifies the problem, the property and how urgent it is, plus the caller's contact details.
Book
Checks live availability and schedules the service call.
Follow Up
Sends an SMS/email confirmation and updates your CRM automatically.
A Full Front Desk, Built In
24/7 Call Answering
Never miss an after-hours or weekend lead again.
Lead Qualification
Captures the caller's name and number, and the problem, the property and how urgent it is.
Appointment Booking
Books service calls directly into your calendar.
Service Questions
Answers common questions from your company's knowledge base.
Emergency Escalation
Transfers urgent or sensitive calls straight to a human.
Human Transfer
Callers can ask for a real person at any moment.
SMS Confirmation
Automatically texts appointment confirmations.
Missed-Call Recovery
Follows up with callers automatically when appropriate.
CRM Integration
Creates and updates leads in the system you already use.
Call Summaries
An AI-written summary lands in your inbox after every call.
Multi-Location Support
Routes callers to the right branch by service area.
Call Analytics
Track calls, leads, bookings and outcomes in one place.
What Your HVAC & Plumbing Agent Knows
Your AI receptionist is trained on every service we offer, the brands we work on, our pricing rules, emergency triage steps, and booking policies, so it handles callers like a seasoned HVAC and plumbing dispatcher who has fielded these calls for years.
We do both. Our technicians repair, maintain, and install furnaces, heat pumps, central AC, and ductless mini-splits, so we can cover whatever your comfort system needs.
We handle both repairs and full replacements on gas, electric, and tankless water heaters. The technician will diagnose whether a part will hold or a new unit makes more sense, and I'll get one scheduled for you.
Yes, we clear slow and backed-up kitchen and bathroom drains and main sewer lines, and we can run a camera inspection if a clog keeps coming back. I'll note the affected drains for the plumber.
Absolutely, full system installs are one of our specialties, and we size the equipment to your home before we quote it. I can set up a no-cost in-home estimate with a comfort advisor.
Yes, we install and troubleshoot smart and programmable thermostats and service ductless mini-split systems. Tell me the brand and I'll pass it along to the technician.
We focus on HVAC and plumbing, so we don't take on electrical panels or appliance repair like refrigerators and dishwashers. If your issue turns out to be electrical, the technician can point you in the right direction.
Not a Template. Your HVAC & Plumbing Front Desk.
Every agent is shaped around how you actually run, then it hands you a clean record of every call.
Name it and choose its voice
Call it Ashley, Alex, or your own brand name. Pick a natural male or female voice and a personality that matches how you greet customers.
Trained on your business
We load your services, pricing, hours, service area and policies, so it answers like your best trained team member, not a generic script.
Your knowledge and your rules
Give it your price sheets, FAQs and scripts. It stays accurate and on brand, and passes a call to a real person exactly when you tell it to.
Books the way you already book
It connects to your calendar and CRM, follows your availability and booking rules, and sends confirmations in your name.
Runs on your own number
It answers on your existing business line with your greeting, so callers reach your front desk, not a call center.
After every single call:
Every call recorded
A full audio recording of every conversation, saved and ready to play back whenever you need it.
Full call transcripts
A written, searchable transcript of each call, so a detail is never lost or misremembered.
A summary after every call
The caller's name, number and what they wanted, summarized and sent straight to your inbox.
Leads and bookings captured
New leads and booked jobs flow into the tools you already use, in real time, so nothing slips.
Recordings and transcripts are yours to keep, on every plan.
How Much Are Missed Calls Costing You?
= $101,250 potential monthly opportunity
Illustrative calculation only, not a guarantee of revenue. Actual results depend on your call volume, close rate, pricing and how many missed calls the AI recovers.
Choose Your AI Receptionist
Start answering more calls today.
For smaller pest-control companies.
- AI receptionist
- 24/7 call answering
- Lead capture
- FAQ knowledge base
- Basic appointment booking
- SMS confirmation
- Human transfer
- Up to 500 AI minutes/month
For growing pest-control companies.
- Advanced lead qualification
- Calendar integration
- CRM integration
- Missed-call recovery
- Automated SMS follow-up
- Call summaries
- Call transcripts
- Advanced routing
- Custom knowledge base
- Call analytics
- Up to 1,500 AI minutes/month
- Monthly AI optimization
For established pest-control companies.
- Multi-location support
- Advanced call routing
- Outbound follow-up
- Lead reactivation
- Review-request automation
- Advanced CRM workflows
- Custom AI workflows
- Up to 3,000 AI minutes/month
- Priority support
- Monthly performance optimization
Plans include the AI usage allowance shown above. Additional usage is billed separately. Pricing may vary based on telephony, AI model, voice and integration requirements.
Everything, Side by Side
| Capability | Starter | Growth | Pro |
|---|---|---|---|
| 24/7 AI answering | |||
| Lead qualification | |||
| Appointment booking | |||
| SMS confirmation | |||
| Human transfer | |||
| CRM integration | — | ||
| Automated SMS follow-up | — | ||
| Missed-call recovery | — | ||
| Call analytics | — | ||
| Call transcripts | — | ||
| Monthly optimization | — | ||
| Multi-location | — | — | |
| Outbound follow-up | — | — | |
| Lead reactivation | — | — |
One Call, Fully Handled.
See What a Real Conversation Looks Like
Works With the Tools You Already Use
Don’t replace your existing systems. OWNIT connects the AI receptionist to your existing workflow.
Your Business. Your Rules. Your AI.
Keep exploring
Stop Losing Customers to Missed Calls.
Give your business a receptionist that never sleeps.
Experience the AI receptionist before you buy.
