Chatbots & AI assistants

An AI assistant that answers, qualifies & books, 24/7.

Trained on your business, it captures every lead, answers questions, and turns conversations into booked appointments around the clock, on your site, WhatsApp and more. Owned by you.

Trained on your businessBooks into your calendarHands off to humans

Watch one chat, start to finish

Chats that turn into bookings.

One chat at 9:48 PM, followed from the first question to the booked visit, the handoff to your team and the next cleaning. Press play, or turn on the voice-over and let Ziggy walk you through it.

Tue 9:48 PMChats left waiting: 0
9:48
Your Dental Studio
New patients, welcome.Gentle care, evening hours and most insurance plans.Chat with us
Your team
Waiting
Calendar
Waiting
CRM
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Conversations
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This week
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Follow-ups
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What it knows
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Your AI assistantWaiting for a chat

9:48 PM. Someone's on your website with a question, and the front desk went home.

What happens to the messages that come in after we close?

Same message at 11:48 PM. Two very different mornings.

Most enquiries arrive when nobody is at the desk. Without an assistant they wait until morning, and by then the customer has often booked someone else.

11:48 PM

Nobody answers

Our water heater just died. Can someone come out tomorrow?

Delivered · not readNext morning

Hi! Sorry, we were closed last night. Do you still need help?8:57 AM

All sorted, thanks. Someone else is coming today.

The job went to whoever answered first

11:48 PM

Answered and booked

Our water heater just died. Can someone come out tomorrow?

Sorry to hear that. A technician can come tomorrow between 8 and 10 AM. The call-out is $89, credited to the repair. Shall I book it?Replied in 3 seconds

Yes please!

Booked · Tomorrow, 8 to 10 AMWater heater · Confirmation texted · Owner notified

Booked before anyone else woke up

  • Free 30-minute demo
  • Fixed price agreed first
  • No obligation

Would it work for a business like mine?

Pick your industry and watch it work.

We focus on businesses that live on enquiries, where whoever replies first usually wins the customer. Each conversation below is the kind we build and train for that industry.

Dental & medical clinics

New patients booked after hours

Most new-patient questions arrive after the front desk has gone home. The assistant answers them from your own fee list and policies, notes insurance details and books the visit into your schedule.

  • Answers on fees, insurance and hours
  • New-patient and recall visits booked
  • Urgent symptoms routed to your team
Chat with a live dental assistant
BrightSmile DentalAI assistant · onlineWebsite
Today · 9:48 PM

Are you taking new patients? How much is a checkup?

We are. A new-patient exam, X-rays and clean is $89. I have Thursday at 8:30 AM or 4:15 PM open.

From your fee list

4:15 please. I'm with Delta Dental.

Visit bookedThu 4:15 PM · New-patient examInsurance noted · Confirmation texted

Behind the scenes

  1. Question understood
  2. Answered from your fee list
  3. Visit booked
  4. Insurance noted
  5. Confirmation texted

Your team sees the whole conversation, and can step in at any point.

How would it know our prices and policies?

It answers from what you teach it, and says so when it doesn't know.

We train it on your services, prices, policies and FAQs, in your tone. When a question falls outside that, it asks a clarifying question or hands the chat to your team instead of guessing.

What it learns from

  • Services and prices48 items
  • Your FAQs36 answers
  • PoliciesCancellations, refunds, deposits
  • Hours and locations2 locations
  • Your website24 pages
  • Documents you sharePDFs, docs, sheets

Change a price or a policy and its answers change with it

Inside what it knows

Can I move my appointment if something comes up?

Yes. You can move it free of charge up to 24 hours before. Inside 24 hours there is a $25 fee. Want me to find you a new time?From your cancellation policy

Outside what it knows

Do you offer payment plans for implants?

I'm not certain, and I don't want to guess about money. I've asked the team, and they'll text you first thing tomorrow.Handed to your team with the conversation

Also built in

  • Your tone of voice
  • Replies in the customer's language
  • Qualifying questions you choose
  • Booking and rescheduling
  • CRM sync
  • Follow-up messages
  • Photos and file uploads
  • Business-hours rules
  • Guardrails on what it can say
  • Full conversation history
  • Reports on top questions
  • Staff logins
  • Export everything
See it trained on your business Free 30-minute demo · no obligation · or start the training intake

We get messages on WhatsApp, Instagram and our website. Does it cover all of them?

Every channel, one brain.

Website chat, WhatsApp, Instagram, Facebook and SMS all run on the same assistant, with the same knowledge and tone. Leads, bookings and handoffs land in the tools your team already uses.

  • WebsiteChat on every page
  • WhatsAppYour business number
  • InstagramDMs and story replies
  • FacebookMessenger
  • SMSTexts to your number
Your AI assistantTrained on your businessSame answersSame tone24/7
  • Your inboxEvery conversation, one place
  • Your calendarBookings and reschedules
  • Your CRMLeads with the full history
A person takes over when it mattersComplaints, urgent issues and anything it is unsure about go to your team by email, SMS or Slack, with the conversation and a short summary.
Book a free demo See it working on your own channels in 30 minutes.

Why not just use a chatbot app, or hire someone?

Fair question. Here is the honest comparison.

All three can answer customers. The difference is whether it knows your business, works every hour, and who owns it as you grow.

Generic chatbot tool

Can I book a cleaning for tomorrow morning?11:02 PM

I can help with that! Please pick a topic:11:02 PM

PricingOpening hoursContact us
Knows your business
A basic FAQ you fill in yourself
Hours covered
24/7
Books appointments
Often a paid add-on
Hands off to a person
Varies by plan
Cost as you grow
Rises with conversations or seats
Who owns the conversations
The platform
Setup
Quick, but generic

Hiring more staff

Can I book a cleaning for tomorrow morning?11:02 PM

Seen 8:14 AM

Morning! Sorry, we were closed. We have 11:30 AM, does that work?8:14 AM

Knows your business
Yes, once trained
Hours covered
Their working hours
Books appointments
Yes, one chat at a time
Hands off to a person
They are the person
Cost as you grow
A salary for every shift
Who owns the conversations
You, spread across inboxes
Setup
Hiring and training

Your own OWNIT assistant

Recommended

Can I book a cleaning for tomorrow morning?11:02 PM

Yes. Dr. Park has 8:30 AM or 10:15 AM tomorrow. Which would you like?11:02 PM

Booked · Tomorrow 8:30 AM
Knows your business
Trained on your services, prices and policies
Hours covered
24/7, on every channel
Books appointments
Straight into your calendar
Hands off to a person
With the full conversation and a summary
Cost as you grow
One build, plus AI usage on your own account
Who owns the conversations
You, in accounts in your name
Setup
Usually live in one to two weeks
Book a free demo

How do we get started, and what if it isn't right for us?

Four steps, a fixed price and no obligation.

Step 130 minutes

Free demo and audit

We look at the questions you get, where enquiries go unanswered and which channels matter, then show you an assistant like yours working.

Looks good. What would it cost?

Step 2Within days

A plan and a fixed price

You get the conversations mapped out: what it answers, what it books and when it hands off, with a timeline and a fixed price. Nothing starts until you agree.

Agreed. Let's build it.

Step 3Before launch

Train it, then test it yourself

We train it on your content. You chat with it, try to trip it up and approve the answers that matter before a customer ever sees it.

Approved. Let's go live.

Step 4Usually 1 to 2 weeks

Live on your channels

We connect your website, WhatsApp, Instagram or SMS, your calendar and CRM, show your team how handoffs work and hand you the keys.

Can I see one trained on a business like mine?

Yes. Pick a time for a free demo.

In 30 minutes we show you an assistant answering questions like yours and give you an honest ballpark, whether or not you work with us.

  • A live assistant for your industry
  • An honest ballpark price, no pressure
  • Which channels are worth starting with
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Before I book, a few quick questions.

Ask away. Here is what people ask us most.

How much does an AI assistant cost?

It is a one-time build with no per-seat or per-conversation platform fees: $2,500 for a website assistant, $4,500 with booking and WhatsApp, or $7,500 across every channel. The running costs are AI usage and messaging fees, billed by the providers to your own accounts, usually a few cents per conversation. You get a fixed price in writing before we start.

How long does it take to launch?

A website assistant is usually live in one to two weeks. Adding WhatsApp, Instagram or SMS and connecting your calendar and CRM can add a little time, and you get a firm timeline before we start.

How is it trained, and will it make things up?

We train it on your website, services, prices, policies and FAQs, plus any documents you share. It answers from that material, and when it is not sure it asks a clarifying question or hands the chat to your team instead of guessing.

When does it hand off to a person?

You set the rules. Complaints, urgent issues, high-value leads or anything outside what it knows can go straight to your team by email, SMS or Slack, with the full conversation and a short summary. Your team can also take over any chat at any time.

Can it book into our calendar and CRM?

Yes. It checks real availability, books or reschedules the appointment and sends the lead and the conversation to your CRM, so nothing is copied by hand and no follow-up is missed.

Which channels and languages does it work in?

Your website, WhatsApp, Instagram, Facebook Messenger, SMS and email, all run by the same assistant. It can reply in the language the customer writes in, and we can add an AI voice agent for phone calls.

Who owns the data, and is it private?

You do. Conversations and lead data are kept in accounts in your name, access is limited to your team, and nothing is sold or shared. You can export or delete everything at any time.

From the OWNIT Journal

Plain-English guides from the OWNIT team: what things cost, what to own and what to skip.

Read the Journal

Chatbots & AI assistants

Ready to never miss another lead?

Book a free demo, we’ll show you an assistant trained on your business, answering and booking 24/7, that you own outright.

See live examples

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