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Hotel websites that turn lookers into direct bookings.

Guests often find you on an OTA, then check your website before they book. OWNIT builds a hotel website and direct booking engine that gives them a reason to book with you, plus an AI receptionist and guest messaging you own.

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What slows independent and boutique hotels down, and how we fix it.

ProblemOTA commissions eating into room revenue
What OWNIT buildsDirect booking engine with member rates and packages
ProblemFront desk tied up answering phones
What OWNIT buildsAI receptionist for availability, rates and amenities questions
ProblemRepeat guests rebooking through OTAs
What OWNIT buildsGuest CRM with return-stay offers sent directly

Built for Hotel

Everything independent and boutique hotels need, owned by you.

Website for independent and boutique hotels

A hotel site with room types, rate plans, packages, local guides and a booking engine on every page.

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Online booking for independent and boutique hotels

Guests book rooms, add-ons and packages directly, with availability synced to your PMS and channel manager.

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AI voice receptionist for independent and boutique hotels

An AI receptionist answers reservation calls 24/7, quotes availability and transfers urgent requests to the front desk.

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AI chatbot for independent and boutique hotels

A chat assistant answers questions on check-in times, parking, breakfast, pets and airport transfers.

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CRM for independent and boutique hotels

A guest CRM keeps stay history, room preferences and special occasions to personalize each return visit.

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Automation for independent and boutique hotels

Automated pre-arrival emails, upsell offers, WhatsApp check-in details and post-stay review requests.

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What changes once it's yours.

More direct bookingsFront desk focused on guestsRepeat stays booked direct

Questions independent and boutique hotels ask us.

Will a direct booking engine work with our PMS and channel manager?

In most cases, yes. We connect to common property management systems and channel managers so rates and availability stay in sync. If your setup is unusual, we confirm the integration before we start building.

Can the AI receptionist take bookings or only answer questions?

It can do both. It checks live availability, quotes your current rates and can send the caller a secure link to complete the booking. Group requests, complaints and anything unusual go to your front desk.

How do we encourage guests to book direct next time?

Give them something the OTAs cannot, such as a member rate, late checkout or a welcome amenity. The CRM sends that offer after checkout and before their usual travel dates, by email or WhatsApp.

More hospitality industries we build for

From the OWNIT Journal

Plain-English guides from the OWNIT team: what things cost, what to own and what to skip.

Read the Journal

Hotel

Ready to own your hotel software?

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