Cosmetic clinic software that turns inquiries into consultations.

OWNIT builds cosmetic clinics a website, consultation booking and a CRM for patients who take weeks or months to decide. Every inquiry gets a prompt answer, and follow-ups stay personal from the first question to aftercare.

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What slows cosmetic clinics down, and how we fix it.

ProblemLong decision cycles with no follow-up
What OWNIT buildsCRM pipeline with gentle follow-ups at each stage
ProblemInquiries scattered across Instagram, WhatsApp and phone
What OWNIT buildsOne CRM record for every inquiry, whatever the channel
ProblemAftercare questions overloading staff after procedures
What OWNIT buildsScheduled aftercare messages with your approved instructions

What changes once it's yours.

More consultations bookedFewer lost inquiriesCalmer recovery periods

Questions cosmetic clinics ask us.

Can we follow up with patients who had a consultation but did not book?

Yes. The CRM tracks consultation outcomes, and you can set a respectful follow-up sequence for patients still deciding. The tone and timing are yours, and messages stop as soon as someone books or opts out.

Can the chat assistant handle questions about specific procedures?

It answers using information your clinic has written and approved, such as what a procedure involves and typical recovery steps. Anything about a patient's suitability goes to a consultation with your doctor.

How is patient data protected?

We build with privacy in mind, collect only what is needed and limit access to your team. Rules differ from one country to the next, so we confirm your requirements on a call and design the system around them.

From the OWNIT Journal

Plain-English guides from the OWNIT team: what things cost, what to own and what to skip.

Read the Journal

Cosmetic Clinic

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