Same-day visits
Book before 2 PM and a technician is usually at your door the same day.
18years protecting
Charlotte homes
Charlotte homes
About Fernway
Dedicated to keeping your home free of pests, all year.
We're a local, family-run team. Every visit starts with a real inspection, every treatment is explained before we spray, and if pests come back between visits, so do we, free.
- check_circleCertified, background-checked technicians
- check_circleAdvanced detection and removal methods
- check_circleUpfront prices, no hidden fees
- check_circleText updates when your tech is on the way
Our services
Safe, reliable pest control for every corner of your home
Trusted by 12,400 Charlotte households.
Read the reviews arrow_forward
Pest identifier
What's bugging you?
Pick what you're seeing. We'll tell you the signs, how urgent it is, how we treat it and what it costs, before anyone visits.
Why Fernway
Core features that set our service apart
Family-safe products
Low-impact treatments that are dry and safe for kids and pets within the hour.
Live text updates
Your tech's name, photo and arrival time, sent the moment they're on the way.
Re-treat guarantee
Pests back between visits? We come back free, as many times as it takes.
12,400+homes protected
98%solved on the first visit
24/7bookings and calls answered
4.9average Google rating
How it works
From first call to pests gone, in four steps
- Book in a minute
Online, by chat or by phone. Our AI front desk answers 24/7.
- Free inspection
We find the source, entry points and how far it's spread.
- Targeted treatment
A plan for your home, explained and priced before we start.
- Ongoing protection
Seasonal visits and free re-treats if anything comes back.
task_altInspection report sentPhotos, findings and your plan
Protection plans
Customized plans for your pest control needs
Every plan starts with a free inspection. No contracts, cancel any time.
AI front desk
Call, chat or just talk to the website. Someone always answers.
Fernway's AI front desk answers in under a second, knows every service and price, and books straight into the technicians' calendar. Try all three below.
callAI phone receptionist
Calls at 2 AM? Answered, and booked.
Speak to it like you'd speak to our office. Ask about termites, prices or tomorrow's slots, and it books the visit while you're on the line.
Uses your microphone. Nothing is recorded in this demo.
volume_upTalking website
Ask the website out loud. It talks back.
Tap a question or press the mic and speak. The site answers with a real voice and can book you in.
forumAI chat
Chat that quotes and books in seconds.
Identifies the pest, checks your ZIP, quotes the job and books it. Every chat lands in the CRM as a lead.
4.91,284 Google reviews
Testimonials
What our customers say about Fernway
Service area
Do we cover your street?
We serve Charlotte and 30 miles around it. Enter your ZIP to see your next open slot.
FAQ
Questions, answered
Still unsure? Ask Fern, our AI front desk. It knows everything on this page and more.
Ready for a home free of pests?
Book your free inspection now. Most Charlotte homes get a visit within 24 hours.